MOC® Return Policy
The ultimate in convenience, freshness, taste, bioactivity, efficacy and efficiency.
JPro Dairy International, Inc., wants you to be fully satisfied with your purchase. If for some reason you are not satisfied PLEASE contact us within 30 days of purchase.
In the event you are not fully satisfied we will replace your unused product at our cost or if you prefer, issue a refund per the original method of payment and, at our discretion, have you return the product at our cost via a prepaid documented delivery service.
Under the following conditions we will not necessarily refund or have you return the purchase if:
- You have chosen the wrong product or flavor.
- Product has not been stored in dry and ambient conditions.
- The claim is made after 30 days of purchase.
We will process your claim as expeditiously as possible which can be expected within 5 working days plus any shipping time required.